Reclamaciones Medio Oeste, Oeste

Cómo demandar a una empresa por un producto defectuoso

September 15, 2025
A damaged, dusty electronic device with debris and circuitry exposed, emitting a cloud of dust or smoke from its top surface.

When you buy a new product, you expect it to be safe and work the way it’s supposed to. Unfortunately, some products fail to meet safety standards and can result in serious injuries, property damage, or even death. If you’ve been injured or suffered losses because of a defective product, knowing your legal rights is the first step toward holding the manufacturer or seller responsible and pursuing the compensation you deserve. This guide walks you through the important steps after you experience a defective product, and why an experienced product liability attorney will be key to helping you recover the compensation you deserve.

What is Product Liability?

Product liability law means the law can hold the maker or seller of a product responsible if that product is defective or unsafe and ends up causing harm to someone who uses it. In other words, if you buy or use a product that turns out to be unsafe because of the way it was made, designed, or marketed, the company behind it can be legally liable for damages.

There are three main types of product defects:

  1. Marketing/Labeling Defects⎯The product lacks proper warnings, instructions, or safety labels (e.g., a cleaning chemical sold without hazard warnings).
  2. Design Defects⎯The product is inherently unsafe because of the way it was designed (e.g., A children’s toy designed with small detachable parts that present a choking hazard for toddlers.).
  3. Manufacturing Defects⎯Something went wrong during production, making the product unsafe (e.g., a batch of medicine contaminated in the factory).

What Evidence Do You Need For the Defective Product?

Evidence is the foundation of any legal claim. As soon as you realize a product is defective and has caused harm, start documenting everything.

What Evidence Do You Need For the Defective Product?

Evidence is the foundation of any legal claim. As soon as you realize a product is defective and has caused harm, start documenting everything.

Keep the Product

Do not throw the defective item away because this will be the most critical piece of evidence. Keep it stored in a safe place where it won’t be altered or damaged further.

Document Everything

Take clear photos and videos of the product, any damage it caused, and any injuries that were sustained. Also, photograph the scene of the incident if applicable.

Gather Documentation

Find and keep the receipt or proof of purchase, the product packaging, instruction manuals, and any warranty information. These documents will show when and where you bought the item.

Keep a Record of Any Medical Treatment

If you were injured, seek medical attention immediately. Keep detailed records of all doctor visits, treatments, medications, and related expenses. These records prove how the defective product caused injuries.

Product Recall

It’s always a good idea to be on the lookout for product recalls. A recall is a sign that the manufacturer knows there’s a problem with the product. This can be valuable evidence if you’ve been injured by that product. Whether it’s a faulty design, a missing safety feature, or a manufacturing defect, recalls show that the issue is serious enough to warrant a warning to the public. If you’ve been harmed by a recalled item, saving that notice can play an important role in building your case.

What Damages Can You Recover After Being Sold a Defective Product?

Medical Expenses

If the defective product caused physical harm, you can recover the cost of medical treatment. This can include:

Lost Wages and Loss of Earning Capacity

Injuries may cause you to miss work, resulting in lost income. You can claim compensation for:

Property Damage

In some cases, a defective product doesn’t cause injuries, but also damages your property. For example, a faulty kitchen appliance might cause a fire, or a defective car part could cause your vehicle to be totaled. In these cases, you can seek reimbursement for the repair or replacement costs.

Pain and Suffering

Not all damages are financial. You may also collect compensation for the physical pain and emotional suffering caused by your injury. This includes:

Product liability claims also cover the impact of the injury like physical or emotional suffering that causes:

Wrongful Death Damages

If a defective product results in a loved one’s death, surviving family members may be entitled to damages for:

Postman Law has won many settlements and verdicts for plaintiffs in pressure cooker lawsuits against manufacturers due to severe burns or injuries.

Punitive Damages

A punitive damage lawsuit is a legal case in which the plaintiff seeks punitive damages—granted in addition to compensatory damages like medical bills, property damage, or pain and suffering. They are usually awarded when the defendant knew about a risk or defect but ignored it, or acted with gross negligence or intentional misconduct. The amount awarded can vary, and is often determined by a jury.

How to Pursue a Product Liability Claim

If you’ve been injured by a defective product or have questions, it’s a good idea to speak with a product liability attorney. At Postman Law, we work with anyone nationwide to ensure your rights are protected, advise you on the types of damages you may be entitled to, and represent you in discussions with manufacturers, insurers, or in court. Working with a skilled attorney will make managing your claim easier, and increase your chances of obtaining fair compensation. Contact or call Postman Law today for a free consultation.

Contacte con nosotros